客户支持

(如图) Glass Expansion总部和ICP实验室

在过去20年的时间里,Glass Expansion在卓越客户支持方面树立了令人羡慕的声誉。公司创始人和员工都坚信,无论是产品质量或是客户服务,皆无妥协余地。全世界数千家分析实验室在其ICP-OES和ICP-MS设备的日常操作中都依赖Glass Expansion产品。所有大型ICP-OES和ICP-MS制造商也都使用我们的产品。我们深知由于不可靠的进样系统,而需要重复进行样品分析所造成的挫败和成本。我们在自己的ICP实验室内有四个ICP光谱仪 (均为OES和MS型号),协助我们进行质量控制和产品研发。我们的团队有着丰富的ICP经验,可随时为您的应用提供关于最佳流程和进样系统的建议。我们的客户支持团队包括:

Glyn Russell Sales & Marketing Manager. Glyn has a Science Degree from La Trobe University in Melbourne, Australia. He has worked in Marketing and Product Development positions in the scientific instrument industry for most of his career. Before joining Glass Expansion, Glyn worked at Varian and Agilent Technologies as Product Manager for ICP-OES and HPLC and most recently as Product Development Manager. Glyn has a broad knowledge of the ICP technique including sample introduction systems and applications. Email Glyn on grussell@geicp.com

Dr Ryan Brennan CEO, Glass Expansion Inc., USA. Ryan runs our USA office, which supports Glass Expansion customers throughout North and South America. He has a PhD in analytical chemistry from The George Washington University and has previously worked at the Analytical Chemistry Division of the National Institute of Standards and Technology (NIST). Email Ryan on rbrennan@geicp.com

Vesna Dolic Vesna looks after our ICP laboratory, where she makes good use of her vast knowledge of ICP applications. After a thorough grounding in analytical laboratories in Europe, Vesna moved to Australia, where she spent 17 years providing customer support for PerkinElmer. Email Vesna on vdolic@geicp.com

Yoshi Yamano Marketing Manager, Asia/Pacific. Yoshi has an engineering background and brings a high level of technical expertise to his customer support role. Prior to joining Glass Expansion, he worked with Shimadzu in Japan and Australia. Email Yoshi on yyamano@geicp.com

Brian Boyd Regional Marketing Manager. Brian started his career as an Applications Chemist with Varian and further developed his ICP expertise through 10 years working in environmental, metals and minerals laboratories in Australia, UK and Canada. Email Brian on bboyd@geicp.com