客户支持

(如图) Glass Expansion总部和ICP实验室

在过去20年的时间里,Glass Expansion在卓越客户支持方面树立了令人羡慕的声誉。公司创始人和员工都坚信,无论是产品质量或是客户服务,皆无妥协余地。全世界数千家分析实验室在其ICP-OES和ICP-MS设备的日常操作中都依赖Glass Expansion产品。所有大型ICP-OES和ICP-MS制造商也都使用我们的产品。我们深知由于不可靠的进样系统,而需要重复进行样品分析所造成的挫败和成本。我们在自己的ICP实验室内有四个ICP光谱仪 (均为OES和MS型号),协助我们进行质量控制和产品研发。我们的团队有着丰富的ICP经验,可随时为您的应用提供关于最佳流程和进样系统的建议。我们的客户支持团队包括:

Dr Ryan Brennan CEO, Glass Expansion Inc., USA. Ryan runs our USA office, which supports Glass Expansion customers throughout North and South America. He has a PhD in analytical chemistry from The George Washington University and has previously worked at the Analytical Chemistry Division of the National Institute of Standards and Technology (NIST). Email Ryan on rbrennan@geicp.com

Yoshi Yamano Marketing Manager, Asia/Pacific. Yoshi has an engineering background and brings a high level of technical expertise to his customer support role. Prior to joining Glass Expansion, he worked with Shimadzu ® in Japan and Australia. Email Yoshi on yyamano@geicp.com

Brian Boyd Product Manager - ICP. Brian started his career as an Applications Chemist with Varian and further developed his ICP expertise through 10 years working in environmental, metals and minerals laboratories in Australia, UK and Canada. Email Brian on bboyd@geicp.com

Justin Masone Sales Manager, Glass Expansion, Inc., USA. Prior to joining Glass Expansion, Justin worked as a Technical Sales Representative for Microwave Digestion at Anton Paar, as well as a Senior Product Specialist in the Elemental Spectroscopy group at Shimadzu ®. Justin received his bachelorís degree in chemistry from Johns Hopkins University. Justin has 11 years experience in ICP spectroscopy. Email Justin on jmasone@geicp.com

Terrance Hettipathirana Applications Chemist/ ICP Specialist. Terrance has a PhD in analytical atomic spectroscopy from University of British Columbia and has previously worked at Australian Laboratory Services (ALS) as Senior ICP-MS Chemist, Metals Team Leader, and at Agilent Technologies® as Senior Research Scientist. Email Terrance on thettipathirana@geicp.com

Randy Mercurio ICP Technical Specialist, Glass Expansion, Inc., USA. Randy obtained his bachelorís degree in biology from New York University. While pursuing his interests in the natural world in Florida he became fascinated with trace metals analysis and spent the majority of his career as an environmental chemist. Randy began learning spectroscopy using FAA, CVAA, ICP-OES and ICP-MS by analyzing various environmental matrices. Before joining Glass Expansion,†he worked at Eastern Research Group, Inc. for more than 13 years where he specialized in the analysis of air samples using ICP-MS. Email Randy on rmercurio@geicp.com

Jean Zhao ICP Product Specialist. Jean works in the R&D laboratory out of our Asia Pacific office, providing technical and application support to our Sales and Marketing teams. Jean has over 16 years hands on experience working with ICPís in both New Zealand and in Australia across the food, petrochemical, and pharmaceutical application fields. Email Jean on jzhao@geicp.com

Maja Budanovic ICP Product Specialist, is based in our European office, focused on delivering technical expertise and assistance tailored to your analytical requirements. Maja has over 8 years of combined industrial and research experience in Analytical and Physical Chemistry, and holds a Ph.D. from Nanyang Technological University, Singapore. She has co-authored 13 peer-reviewed scientific publications and has previously worked at Thermo Fisher Scientific as a Regional Application Specialist, supporting various trace elemental analysis applications. Email Maja on mbudanovic@geicp.com